Privacy Policy

Last updated: October 2025

Welcome to FileMate, operated by PATIL SIDDHARTH BALASAHEB, (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using FileMate, you agree to the practices described in this policy.

1. Information We Collect

  • Name and contact information (email, phone — if provided)
  • Account and login details
  • Files or documents you upload to your account
  • Usage data such as IP address, browser type, and device info

2. How We Use the Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Communicate with you about updates, security alerts, or support
  • Process transactions and payments securely via Razorpay
  • Prevent unauthorized access or fraud
  • Comply with legal obligations

We do not sell, trade, or rent users’ personal information to third parties.

3. Data Security

We are committed to protecting your information. We implement appropriate technical and organizational measures such as encryption, access controls, and secure server storage. However, no method of transmission over the Internet or electronic storage is 100% secure — absolute security cannot be guaranteed.

4. Cookies

We use cookies to enhance your experience and analyze site traffic. Cookies help us understand which pages are useful and improve our services. You may choose to accept or decline cookies via your browser settings; declining cookies may affect site functionality.

5. Sharing of Information

We may share your information only in these circumstances:

  • With Razorpay for secure payment processing
  • With trusted third-party service providers (hosting, analytics) who must keep data confidential
  • If required by law or to protect our rights

6. Your Rights

You may request to access, update, or delete your personal information, or withdraw consent for promotional communications. To exercise these rights, contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Please review periodically.

8. Contact Us

If you have questions or want to exercise your data-rights, please contact:

Email: filesmate.in@gmail.com

This policy applies to the use of the FileMate platform. FileMate is an independent digital service based in Kolhapur, Maharashtra, India.